Endpoint Basecamp only waits for the agent deployment request from Vision One. When a user triggers the Endpoint Basecamp agent, Endpoint Basecamp will be installed but without any other endpoint application deployed. The following diagram illustrates the relationship flow. Endpoint application could provide the function for a customer but will not influence Endpoint Basecamp program behavior and vice versa. The Endpoint Basecamp and endpoint application are separate programs that work independently.
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Endpoint application installer will install the necessary components into the system silently. When a new endpoint application is deployed, Endpoint Basecamp downloads the endpoint application installer and launches it. The Trend Micro endpoint detection and response solution are provided by other endpoint applications.
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Accept "Enhanced Support Service" during OfficeScan server upgrade, or decline "Enhanced Support Service" during the upgrade and then onboard Vision One from OfficeScan server console afterward.If you are using OfficeScan XG SP1 server:.The security agent should be upgraded to Build 8378 or a later version.Accept "Enhanced Support Service" during Apex One server upgrade, or decline "Enhanced Support Service" during the upgrade and then onboard Vision One from Apex One server console afterward.If you are using Apex One on-prem version:.The security agent should be upgraded to Build 14. If you are using Apex One as a Service version:.Upgrade the Apex One security agent or OfficeScan agent.There are two ways to get Endpoint Basecamp installed:
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